Scale-Ready CEO

Performance You Can Actually Measure: Turning People Management Into a Business Asset

Small Biz HR Consulting Season 1 Episode 3

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0:00 | 12:20

You can have great leaders, but if your hiring takes forever, people keep leaving, and nobody really knows what they're supposed to be doing—you've still got a problem. This is pillar number two: human performance optimization. Or as I like to think about it, performance you can actually measure. And honestly, this is where most founders are bleeding money without even realizing it. Replacing someone costs $50,000 - $150,000 when you add it all up. If you're losing three or four people a year, that's hundreds of thousands just gone. But here's the thing—most turnover is preventable. You just don't have the systems to prevent it.

Key Components:

  • Why you're hemorrhaging money on turnover (and how to actually calculate the real cost)
  • The difference between treating people management as overhead versus a competitive advantage
  • What Scale Ready Sally discovered when she finally did the math on her 87-day hiring process
  • Four systems that increase profit margins by 15-20% without working people harder

Quote Of The Episode:

"The money you're losing on “People stuff” is real, it's quantifiable, and most of it is preventable. You just need the systems. Turnover doesn't have to be this thing you just accept. Extended hiring cycles aren't just 'how it is.' These are symptoms of missing infrastructure, and infrastructure can be built."



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